Returns & Refunds Policy

At Bloomy, your satisfaction is our priority.

In accordance with UK consumer law, you have the right to request a return within 14 calendar days of receiving your order.

✅ Conditions for Return

To be eligible for a return, the item must:

• Be unused

• Be in its original packaging

• Be in a resalable condition

We cannot accept returns for:

• Personalised or customised items

• Hygiene products that have been opened

• Items marked as sale or final clearance

💳 Refunds

Once the returned item has been received and inspected, your refund will be processed within 7 working days.

The refund will be issued to the original payment method used at checkout.

Please note: depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

📩 How to Request a Return

To initiate a return, please contact us at:

bloomyshopsup@gmail.com

Kindly include your order number and the email address used for the purchase.